Hyatt Regency Grand Cypress

Health and Safety Precautions

  Arrival Experience
  • Contactless check-in at the front desk using Mobile Key.
    Download the World of Hyatt App prior to check-in to use this feature.

  • Queuing System for line.
  • Self-parking only - valet closed in the short term.
  • Bell carts are available and are sanitized after each use.
  • All of our guestrooms and suites will have a resting period of 48 hours prior to being assigned to another guest for use.
  • Upon completion of cleaning a guestroom, every room will be disinfected using the Clorox Total 360 electrostatic sprayer - killing all viruses including SARS-CoV-2.
  • Our resort will practice contactless delivery of guest requested items.
  • Hand sanitizer stations and disinfectant wipes are prominently placed throughout the resort.
  • Public spaces are being cleaned frequently during the day and evening.
  • Overnight entire resort id disinfected using the Clorox Total 360 electrostatic sprayer - killing all viruses including SARS-CoV-2.
Food and Beverage
  • We are offering a limited food and beverage options and hours.
  • Dining spaces have been modified to allow for limited touch and proper social distancing.
  • All hard touch surfaces are cleaned frequently with hospital grade disinfectant.
  • Self-service buffets have been eliminated.
  • All of our restaurants will use one-time only menus.

Hotel Staff
  • There will be daily health screening include temperature checks for all colleagues.
  • Protective masks and other PPE will be mandatory.
  • Meeting rooms will be set according to social distancing guidelines - allowing for additional spacing between seated guests.
  • Additional hand sanitizer and disinfectant wipes available throughout the meeting and event space.
  • Self-service buffets have been eliminated. Custom menus featuring attendant-only served buffets, plated meals, receptions and coffee break available.

Activities and Amenities
  • All social distancing measures and guidelines will be practiced at the pool and fitness center
  • The fitness center equipment, bikes and outdoor beach sports will be disinfected on a continuous basis.

© Continental Buying Group / 1170 Kane Concourse, Suite 420, Bay Harbor Islands, Florida 33154